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npower - Carbon Trust Triple Standard bearer

npower has held continuous certification to the Carbon Trust Standard for 10 years across its UK offices and has achieved carbon emission reductions of 31%.

Energy company, npower, has held continuous certification to the Carbon Trust Standard for 10 years across its UK offices, providing independent assurance of the company’s ongoing focus and progress in cutting its carbon footprint.

In 2014 the business extended the scope of its certification to include waste, and in 2015 it was also certified to the Standard for Water, recognising year on year reductions. This made npower the first energy supplier to receive a triple award under the Carbon Trust Standard.

The company has since received recertification of all three awards, marking further progress in its sustainability efforts.

Business efficiency

npower is committed to energy efficiency and carbon reduction and it has set a goal to reduce absolute carbon emissions from its retail business by 25% by 2020, when compared with 2015 levels.

As one of the UK’s leading energy suppliers, npower has office buildings which are of different ages and specifications. Addressing their energy consumption presents a particular challenge, as each building has different requirements and building maintenance needs.

In recent years, as part of their workplace culture improvements and office rationalisation, there has been a significant focus on supporting many employees with agile working. npower targeted significant cost savings to help them better compete in a challenging market. Priorities were to sustain good service levels for their customers, and to create a better work-life balance for employees. The carbon savings from reduced business miles and lower office occupation were key energy and environmental successes.

Actions taken

To deliver ongoing reductions in resource use and waste, npower set about gathering accurate, up-to-date consumption information that could be accessed and analysed. npower was able to do this using tried and tested approaches, making use of the same energy management products it offers to its business customers.

Recent initiatives to manage carbon, water and waste include: installing electric vehicle charging points across office locations to encourage low carbon transport; changing waste collection contractors to ensure that recycling rates are as high as possible; engaging with office suppliers to ensure that stationary products have the lowest environmental impact; reducing paper use; and new water efficiency installations in two sites that have already delivered thousands of pounds in savings.

Through using the Carbon Trust Standard framework, and following recommendations provided during certification process, the company is on track to eclipse its 25% emissions reduction target by 2020. Current reductions over this period are already standing at 31%.

In addition to this, npower is rolling out internal energy and environment training, as well as putting employees forward for independently-accredited Energy Managers Qualifications.

I’m thrilled that we’ve received the prestigious Triple Standard from The Carbon Trust in recognition of our work creating efficiencies in the ways we produce and use waste, water and carbon. I hope this will encourage our customers to join us in taking simple steps to protect the environment and reduce their costs.

Jonathan Hulbert, Sustainability Manager, npower

Following successful recertification to the Carbon Trust Standard for Carbon in January 2013, npower created a video to explain how it managed to achieve this and save £740,000 in energy costs. View the video below:

Thomas McDonnell, Environmental and Transport Coordinator for npower, speaks about how npower achieved the Carbon Trust Standard for Waste with the support of their employees, and the importance of the Standard for their customers and their business:

Read more on how npower achieved the Carbon Trust Standard for Carbon (PDF)

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