You can also call us on +44 (0)20 7170 7000, or select 'Live Chat' to chat with one of our advisors.

We will use any personal information you provide in this form to deal with the request or application you make. However, we may also use it to contact you in the future. For more details please refer to our Privacy Notice.

Cookies Notice

What is a cookie?

A cookie is a small text file which is placed onto your computer (or other device) when you access our website.

How do we use cookies?

We use cookies to improve your experience of our website and ensure it functions correctly. This includes:

  • Keeping you signed in
  • Understanding how you use our site so we can improve the services, functionality and content
  • Providing more effective and relevant advertising based on your interests
  • Remembering items you have placed in your shopping basket

The information we obtain from our use of cookies does not contain personal data eg name, date of birth. We may collect information such as your IP address, browser and/or other internet log information, but this will not usually identify you personally.

What types of cookies / trackers do we use?

Essential

Cookie Name Description
Typekit  

Adobe Typekit is used to display fonts on the Carbon Trust website. To provide the Typekit service, Adobe may collect information about the fonts being served to you. The information is used to allow you to view the website as it should be seen. For more information visit https://www.adobe.com/uk/privacy/typekit.html

Request Verification __RequestVerificationToken

This is a security cookie that prevents unauthorised posting of content to the website. It holds no information about the user.

Livechat

__livechat_lastvisit
__livechat

Livechat cookies ensure a livechat session works as expected.

Carbon Trust cookie carbonTrustCookie

This cookie ensures a user's session is not lost, and they remain logged in.

Analytics / Performance

Cookie Name Description
Google Analytics

_ga
_git
_gid

Google Analytics cookies are used to help us understand how people use the website and what content they look at.
Microsoft  Insights

ai_session
ai_user
ARRAffinity

This cookie collects usage information for the Azure hosting platform to improve content delivery. It is anonymous.

Advertising / Marketing

Cookie Name Description
Google Adwords  

Google Adwords uses cookies to help us determine how many people clicked on our Google advertising campaigns

Facebook _fbp

Used by Facebook for delivering relevant advertising.

Facebook Pixel  

Facebook Pixel is Facebook’s conversion tracking system for ads on Facebook to websites.

LinkedIn Insight  

LinkedIn Insight helps track conversions and helps us understand how users interact with LinkedIn adverts.

AddThis

_atssc
_atuvc
_atuvs

AddThis allows users to easily share content on social media. AddThis uses cookies to track usage. See the AddThis privacy policy at www.addthis.com/privacy

Google / Doubleclick

SID
IDE
ANID
1P_JAR
CGIC
OGP
SNID
CONSENT
DV

These cookies are used by Google to measure site usage, remember preferences and present relevant and personalised advertising on search and other websites.

How to turn off Cookies

If you do not want to accept cookies, you can change your browser settings so that cookies are not accepted. If you do this, you may lose some of the functionality of this website.

Some sites use other tracking technologies such as web beacons or images, rather than cookies, but opting out of cookies should also block these.

For further information about cookies and how to disable them please go to the Information Commissioner’s webpage on cookies: https://ico.org.uk/for-the-public/online/cookies/.

 

Page last updated September 2019.

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