Last updated - February 2013
Website Terms & Conditions
of Use
1. Introduction
The Carbon Trust group[1] makes this Site
available to you to enhance public and customer access to
information about its business, activities, products and
services.
Please read these website terms of use carefully. Your access
to, and use of, the websites of the Carbon Trust and the Carbon
Trust group of 4th Floor, Dorset House, 27-45 Stamford Street,
London SE1 9NT with all URLs being:
or derivations thereof (the "Site") is subject to the terms,
conditions and notices set out herein and in our Privacy Policy and Cookie Policy ("Terms of
Use") and all applicable laws and regulations. By
accessing and using the Site, you accept and agree to be bound by,
without limitation or qualification, these Terms of Use and
acknowledge that any other agreements between you and the Carbon
Trust are superseded with respect to this subject matter.
If you do not agree and accept, without limitation or
qualification, these Terms of Use, then you do not have permission to
access the contents of the Site and therefore should cease using
the Site immediately.
By continuing to use the Site you are deemed to accept and to be
bound by the Terms of Use (as amended from time to time). We may
change the Terms of Use at any time at our sole discretion. Your
continued use of the Site after any such changes are made will
constitute your agreement to those varied terms. For the purposes
of these Terms of Use references to "we", "our" and "us" refers to
the Carbon Trust, and any reference to "you" or "your" refers to
you, the user.
2. Ownership of Content
The Site and all its contents including, but not limited to, the
text, Site (as well as the organisation and layout of the Site),
design, logos, graphics, icons and images (the "Content") are owned
and copyrighted by the Carbon Trust or others (including our
licensors) with all rights reserved unless otherwise stated. All
trade marks, copyright, database rights, design rights, patents and
other intellectual property rights (together "theRights") in the
Content and the Rights in any software or underlying software code
that is made available for download from the Site ("Software") are
owned by us or our licensors or are otherwise used by us as
permitted by applicable law.
Any Content that is a trademark, logo or service mark is also a
registered or unregistered trademark of the Carbon Trust and/or
third parties. Nothing contained in these Terms of Use shall be
construed as conferring in any way (express or implied) any licence
or right to use any Rights of the Carbon Trust or any other third
party. Where the Content is owned or copyrighted by a third party,
certain additional restrictions may apply that you have to comply
with. Where these apply, they will be indicated on the relevant
part of this Site.
Your use of any Content, except as provided in these Terms of
Use, without the written permission of the Carbon Trust is strictly
prohibited. You are also advised that the Carbon Trust will enforce
its intellectual property rights to the fullest extent permitted by
the law, including the seeking of criminal prosecution.
3. Your Use of the Site
The Carbon Trust hereby grants you permission to use the Site as
follows:
- you may download the Content, but only for informational,
non-commercial, non-profitable and personal use and provided that
you do not remove, adapt, alter or obscure any of the information,
Content or notices (such as copyright and other proprietary
notices) contained in the Content. You may not (without the prior
written permission of the Carbon Trust or in accordance with the
Copyright, Designs and Patents Act 1988) copy, reproduce,
republish, download, post, broadcast, store in any medium
(including in any other website), transmit, re-transmit, make
available to the public, or otherwise use the Content (including,
but not limited to, "caching" any material on the Site for access
by third parties or "mirroring" any material on the Site) in any
way except for your own personal, non-commercial use. Any other use
of the Content or the Site requires the prior written permission of
the Carbon Trust;
- content within the "News & Insights", "Events" and/ "Press"
sections of the Site may be reproduced solely for editorial
purposes in daily newspapers, general circulation news magazines,
trade publications and broadcast media;
- you may not distribute, modify, copy (except as set out
herein), transmit, display, reuse, reproduce, publish, licence,
create derivative works from, transfer, sell or otherwise use
Content without the Carbon Trust's prior written permission;
- you may not create a database in electronic or structured
manual form by systematically downloading and storing any Content
on the Site;
- as a condition of your access to and use of this Site, you
warrant to the Carbon Trust that you will not use this Site for any
purpose that is prohibited by these Terms of Use or could
constitute or encourage conduct that would be considered a criminal
offence, give rise to civil liability, or otherwise violate any law
and that you will not use the Site to post or transmit any
infringing, threatening, false, misleading, abusive, harassing,
discriminatory, liable to incite racial hatred, libellous,
defamatory, vulgar, obscene, indecent, scandalous, offensive,
inflammatory, blasphemous, pornographic, or profane material or
material in breach of confidence or privacy. We may, in our
absolute discretion, remove any material if in our view it falls or
might fall within the foregoing categories or is otherwise
inappropriate. The Carbon Trust will fully cooperate with any law
enforcement authorities or any court order requesting or directing
it to disclose the identity of anyone posting or transmitting any
such information or materials, and reserves the right in its
discretion to otherwise disclose this information. You also warrant
that you will tell the Carbon Trust as soon as you become aware of
any unlawful or prohibited use of this Site by any third
parties;
- you are responsible for complying with local laws and
regulations of the jurisdiction from which you access this Site.
This Site should not be accessed in any jurisdiction where for any
reason the publication or availability of this Site is prohibited.
The Carbon Trust does not warrant or represent that this Site
complies with laws in all jurisdictions. If you are in doubt, you
should seek legal advice and if necessary, terminate your use of
this Site immediately;
- you are prohibited from using the Site to advertise or perform
any commercial solicitation;
- you are prohibited from posting or transmitting to or from this
Site, any material for which you have not obtained all necessary
licences or approvals or which is technically harmful (including;
without limitation, computer viruses, logic bombs, Trojan horses,
worms, harmful components, corrupted data or other malicious
software or harmful data);
- you may not misuse the Site (including, without limitation, by
(i) hacking; (ii) defacing, altering or interfering with the front
end 'look and feel' of this Site; (iii) obtaining or attempting to
obtain unauthorised access (via whatever means) to any of our
networks; (iv) by taking any action that imposes an unreasonable or
disproportionately large load on this Site or related
infrastructure; or by (v) using any software, routine or device to
interfere or attempt to interfere electronically or manually with
the operation or functionality of this Site (including but not
limited to uploading or making available files containing corrupt
data or viruses via whatever means)); and
- responsibility for your keeping secure any passwords issued
rests with you.
4. Privacy
Any personal data (for example, your name, address, telephone
number or email address) that you transmit to the Site by
electronic mail or otherwise will be used by the Carbon Trust in
accordance with the Privacy Policy (below). You agree that any
other communication or material you transmit to the Site, such as
questions, comments, suggestions or the like, will be treated as
non-confidential and non-proprietary and that the Carbon Trust can
use or disclose them as it wishes. You hereby confirm and agree
that you consent to this.
If on registration to any of our services or products on the
Site (or on amendment of your registration details) you provide us
with an email address or contact details that may result in any
emails we send you or contact we make with you being via a computer
network or other facility provided or operated by or on behalf of
your employer, educational establishment or other third party, then
by so doing you are warranting that you are entitled to receive
emails to that address and such other contacts. You also agree that
we may stop sending any emails to such address without notifying
you, even if you have subscribed to receive them or any other
service, if we receive a request from your employer, educational
establishment or other third party to stop sending emails to that
address.
You consent to any personal data submitted by you to the Carbon
Trust being used by the Carbon Trust, and third parties and agents
working on behalf of the Carbon Trust, for the purposes for which
it was submitted and/or for such purposes as are explained in the
Privacy Policy, and for the Carbon Trust and such third parties and
agents to manage and administer the Carbon Trust's business
activities and services.
5. Access Restriction
The Carbon Trust reserves the right in its sole discretion to
suspend or permanently block your access to this Site or any
portion of it without prior notice.
6. Disclaimers
The Content on this Site may include inaccuracies or
typographical errors. If errors are brought to our attention, we
will try to correct them. Please use the feedback form to
notify us of any errors. The Carbon Trust reserves the right to
make changes periodically to this Site at any time and without
notice. However, the Carbon Trust makes no commitment to regularly
update the information contained on this Site. While the Carbon
Trust has made reasonable efforts to ensure that the information
contained within the Site is accurate, you should be aware that the
information it contains may be incomplete, incorrect, or may have
become out of date. In addition, while it is our goal to minimise
disruption caused by technical errors, the Carbon Trust does not
guarantee that this Site (or your access to it) will operate
uninterrupted or error-free, that defects will be periodically
corrected or that it is compatible with your computer, hardware or
software.
The information, advice and opinions expressed in this Site are
of a general nature only and are not intended to address the
specific circumstances of any particular individual or entity. It
should not be relied upon for personal, legal, financial or other
reasons or decisions. If you need specific advice, you should
consult the Carbon Trust or another suitably qualified professional
for advice tailored to your situation.
Please note that it cannot be guaranteed that a document
available on-line exactly reproduces an officially adopted text or
publication. Only original hard copy materials obtained from the
Carbon Trust should be deemed authentic.
THE CARBON TRUST HAS USED REASONABLE CARE AND SKILL IN RELATION
TO THE CONTENT IN THIS SITE. HOWEVER, ALL CONTENT (INCLUDING THE
INFORMATION, NAMES, IMAGES, PICTURES, LOGOS AND ICONS REGARDING OR
RELATING TO EACH AND ANY OF THE CARBON TRUST, ITS PRODUCTS AND
SERVICES (OR TO THIRD PARTY PRODUCTS AND SERVICES)) AND ALL
PUBLICATIONS ARE SUBJECT TO CHANGE AND ARE PROVIDED TO YOU ON AN
"AS IS" AND ON AN "AS AVAILABLE" BASIS. THE CARBON TRUST DOES NOT
AND SHALL NOT BE DEEMED TO MAKE ANY GUARANTEES, REPRESENTATIONS OR
WARRANTIES OF ANY KIND WHATSOEVER (WHETHER EXPRESS OR IN ANY WAY
IMPLIED) TO THE FULLEST EXTENT PERMITTED BY LAW, INCLUDING, BUT NOT
LIMITED TO, IN RELATION TO THE ACCURACY, COMPLETENESS,
COMPREHENSIVENESS, METHOD OR QUALITY OF COMPILATION, PREPARATION OR
PRODUCTION, SUITABILITY, MERCHANTABILITY, FITNESS FOR ANY PURPOSE
OR ANY PARTICULAR PURPOSE, NON-INFRINGEMENT OF ANY INTELLECTUAL
PROPERTY OR LAW, COMPATIBILITY, SECURITY OF THE CONTENT AND/OR THE
SITE NOR THAT EITHER THE CONTENT OR THE SITE IS UP TO DATE. Please
note that some jurisdictions may not allow the exclusion of implied
warranties, so some of the above exclusions may not apply to you.
Without limiting the foregoing, the Carbon Trust neither warrants
nor represents that your use of any Content will not infringe the
rights of any third parties.
The Carbon Trust shall not have any liability or responsibility
whatsoever and howsoever arising for any information provided OR
not provided on this Site nor for the failure of or defects in any
of our services offered on this Site, including but not limited to
provision of information about our campaigns (such as our strategic
campaign to manage the business impact of climate change; our
operational campaign to cut carbon emissions and costs; and our
campaign to make a personal difference). Your use of the Site is at
your own risk.
7. Exclusion of Liability
YOUR USE OF THE SITE (INCLUDING WITHOUT LIMITATION YOUR
DOWNLOADING OF ANY SOFTWARE OR DATA) IS AT YOUR OWN RISK. THE
CARBON TRUST DOES NOT HAVE AND SHALL NOT BE DEEMED TO HAVE ANY
LIABILITY OR RESPONSIBILITY WHATSOEVER AND HOWSOVER ARISING IN
RELATION TO EITHER THE CONTENT OR THE SITE AND, WITHOUT LIMITING
THE GENERALITY OF THE FOREGOING, SHALL NOT HAVE OR BE DEEMED TO
HAVE ANY LIABILITY OR RESPONSIBILITY WHATSOEVER IN RELATION TO EACH
OR ANY OF THE ACCURACY, COMPLETENESS, COMPREHENSIVENESS, METHOD OR
QUALITY OF COMPILATION, PREPARATION OR PRODUCTION, SUITABILITY,
MERCHANTABILITY, FITNESS FOR ANY PURPOSE OR ANY PARTICULAR PURPOSE,
NON-INFRINGEMENT OF ANY INTELLECTUAL PROPERTY OR LAW,
COMPATIBILITY, SECURITY OF THE CONTENT AND/OR THE SITE NOR THAT
EITHER THE CONTENT OR THE SITE IS UP TO DATE.
TO THE FULLEST EXTENT PERMISSIBLE BY LAW, THE CARBON TRUST
EXCLUDES ITS LIABILITY AND THAT OF ITS DIRECTORS, OFFICERS,
EMPLOYEES, AGENTS, SUBSIDIARIES, AFFILIATES, SUB-CONTRACTORS AND
ANY OTHER PARTY INVOLVED IN CREATING, PRODUCING, OR DELIVERING EACH
OF THE CONTENT AND THE SITE, INCLUDING FOR ANY OF THE FOLLOWING
LOSSES OR DAMAGE (WHETHER SUCH LOSSES WERE FORESEEN, FORESEEABLE,
KNOWN OR OTHERWISE): (A) LOSS OF DATA; (B) LOSS OF REVENUE OR
ANTICIPATED PROFITS; (C) LOSS OF BUSINESS AND/OR CONTRACTS; (D)
LOSS OF OPPORTUNITY; (E) LOSS OF GOODWILL OR INJURY TO REPUTATION;
(F) LOSSES SUFFERED BY THIRD PARTIES; (G) ANY DIRECT, INDIRECT,
PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR ANY OTHER DAMAGES
OF ANY KIND ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE CARBON
TRUST'S PRODUCTS OR SERVICES, THE USE OF OR ACCESS TO THIS SITE OR
CONTENT, OR THE INABILITY TO USE THIS SITE, ANY WEBSITES LINKED TO
THIS SITE OR THE CONTENT OF SUCH WEBSITES (INCLUDING WITHOUT
LIMITATION: THE INADVERTENT DOWNLOADING OF COMPUTER VIRUSES FROM
THE SITE OR FROM EMAILS SENT FROM THE SITE THAT MAY INFECT YOUR
COMPUTER EQUIPMENT, SOFTWARE, DATA OR OTHER PROPERTY ON ACCOUNT OF
YOUR ACCESS TO, USE OF, OR BROWSING THIS SITE OR YOUR DOWNLOADING
OF ANY MATERIAL FROM THIS SITE OR ANY WEBSITES LINKED TO THIS
SITE), WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE) OR
OTHERWISE, EVEN IF ADVISED OF THE POSSIBILITY OF ANY SUCH DAMAGES.
NOTHING IN THESE TERMS OF USE IS INTENDED TO LIMIT OR EXCLUDE THE
USER'S STATUTORY RIGHTS AS A CONSUMER (IF ANY).
IF YOUR USE OF MATERIAL ON THIS SITE RESULTS IN THE NEED FOR
SERVICING, REPAIR OR CORRECTION OF EQUIPMENT, SOFTWARE OR DATA, YOU
ASSUME ALL COSTS THEREOF.
IF YOU ARE DISSATISFIED WITH ANY PORTION OF THIS SITE YOUR SOLE
AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING IT.
8. Our Losses
You agree to indemnify the Carbon Trust against any claims,
demands or proceedings brought against the Carbon Trust by any
third parties if they are a result of your use of this Site or your
other actions or omissions or where the Carbon Trust suffers any
loss or damage as a result of your breach of these Terms of Use.
Your "use" of this Site includes any use by third parties where
those parties access this Site using your computer. In such
circumstances, you agree to pay the Carbon Trust all costs, damages
and expenses (including reasonable legal fees) awarded against the
Carbon Trust or which are otherwise suffered or incurred by the
Carbon Trust during, as a result of or arising from any claims,
actions or legal proceedings.
9. Links to third party web sites
The Site may contain links to websites owned or operated by
parties other than the Carbon Trust. Such links are provided for
your convenience only. If you use these links, you may leave the
Site or, alternatively, the link and third party website content
may be framed within this Site. The Carbon Trust has not reviewed
all of these third party websites or such framed content, and does
not control, and is not responsible for their operation nor for the
content on or privacy policies on, or the security of, such
websites. Without limiting the foregoing, the Carbon Trust
specifically disclaims and shall not have or be deemed to have any
responsibility if such websites:
- infringe any third party's intellectual property rights;
- are inaccurate, incomplete or misleading;
- are not merchantable or fit for a particular purpose;
- do not provide adequate security;
- contain viruses or other items of a destructive nature; or
- are libellous or defamatory.
The Carbon Trust also does not endorse or make any
representations about the content or any products or services
available on such websites or any results which may be obtained by
using them. The Carbon Trust shall not be assumed to be associated
with the operators or administrators of such websites and is not
responsible for them. If you access such websites or establish a
link to such websites or the Site, you do so at your own risk and
without the permission or deemed permission of the Carbon
Trust.
10. Linking to this Site
ATTENTION: LINKING TO THIS SITE INDICATES THAT YOU ACCEPT THESE
TERMS OF USE AND LEGAL RESTRICTIONS AND THAT YOU WILL ABIDE BY THE
GUIDELINES SET OUT BELOW. IF YOU DO NOT ACCEPT THESE TERMS OF USE
OR YOU DO NOT AGREE TO ABIDE BY THESE GUIDELINES, DO NOT LINK TO
THIS SITE.
If you provide hyperlinks to the home page of this Site (but not
to other pages within this Site), you agree that you:
- may link to, but may not replicate, any Content;
- shall not frame or otherwise create a browser or border
environment around any Content;
- shall not imply that the Carbon Trust is endorsing you or your
products or services;
- shall not misrepresent you or your website's relationship with
the Carbon Trust;
- shall not present false, misleading or inaccurate information
about the Carbon Trust or the Carbon Trust's products or services
on your website or otherwise disparage or denigrate the Carbon
Trust's products or services;
- shall not use the Carbon Trust's logos, trade marks, service
marks or suchlike without express prior written permission from the
carbon Trust;
- shall not include content on your website that is or could be
construed as illegal, distasteful, offensive or controversial,
which infringes any intellectual property rights or other rights of
any person or otherwise does not comply with all applicable laws
and regulations and you shall include on your website only content
that is appropriate for all age groups;
- shall not remove or obscure any of the information, Content or
notices contained on the Site;
- shall not link the Site to a website that is not owned by
you;
- shall inform the Carbon Trust in writing of the link; and
- shall immediately discontinue the link if instructed to do so
by the Carbon Trust.
The Carbon Trust expressly reserves the right to revoke the
permission granted in this section for any breach of these Terms of
Use and to take any further action it deems appropriate in respect
of such breach. Please be aware that the home page to the Site may
from time to time include legal and/or other notices for the
attention of some or all Site users. We shall not be liable for any
direct or indirect losses that arise from a failure by you or a
third party to view and/or adhere to any notice displayed on the
home page of the Site.
11. Products and Services Available on this Site and third
party websites linked to this Site
The Carbon Trust may give you the option to subscribe to
different services (such as publication ordering and event booking)
through this Site. Such services are open to registered users only
and your use of the content received through any such
service/publication will be subject to these Terms of Use. As part
of the registration process, you must therefore agree to accept
these Terms of Use. Where registering on behalf of an organisation,
you are accepting these Terms of Use on behalf of your
organisation. We will let you know if you will also be subject to
any additional terms and conditions. We reserve the right to reject
or cancel your registration.
If you use one of the links on this Site to visit a third party
website, then condition 9 (Links to third party websites) of these
Terms of Use will apply and your viewing of such websites and any
purchases or orders made through them will be subject to separate
terms and conditions to be entered into between you and the
relevant third party.
12. Modification of the Terms of Use
We reserve the right (at any time and without notice) to change
these Terms of Use by updating this posting online. You are bound
by any such revisions and should therefore periodically visit this
page to review the current Terms of Use. These Terms of Use cannot
be altered by you unless it is agreed in writing by the Carbon
Trust.
13. Miscellaneous
These Terms of Use refer only to your viewing of and using this
Site. As mentioned above, separate terms and conditions may apply
to promotions which we may run from time to time as well as to
products and services sold through this Site. If there is a
conflict between the Terms of Use and any specific rules and/or
terms and conditions which: (i) appear elsewhere on the Site and
are stated to take precedence; or (ii) form part of a separate
agreement between the Carbon Trust and you, those other terms will
take priority.
Nothing in the Content within the Site or materials accessed via
the Site, other than the Terms of Use, is intended to form any
binding contract. In particular, notes on products, services and
the like are stated on an 'invitation to treat' basis (i.e. they
are not offers which will become binding upon purported acceptance
by you) and are 'subject to availability'.
If the Carbon Trust decides to waive any breach of obligation
arising under these Terms of Use, that does not mean that the
Carbon Trust has waived any other breach or any future breaches.
All rights and remedies under these Terms of Use are cumulative and
are not exclusive of any rights or remedies provided by law or by
any other agreement.
If at any time any part of the Terms of Use are determined to be
invalid, illegal or unenforceable in any respect pursuant to
applicable law including, but not limited to, the warranty
disclaimers and liability limitations above, then that invalid,
illegal or unenforceable part shall be severed from the remainder
of the Terms of Use and the validity, legality and enforceability
of the remainder of the Terms of Use shall not be affected or
impaired in any way. Further, the invalid, illegal or unenforceable
part will be deemed superseded by a valid, legal or enforceable
part that most closely satisfies the intention of the original
part. The validity, legality and enforceability of the remainder of
the Terms of Use shall not be affected or impaired in any way. A
printed version of this Site and these Terms of Use and of any
notice given in electronic form shall be admissible in judicial or
administrative proceedings.
You agree that no joint venture, partnership, employment, or
agency relationship exists between you and us as a result of these
Terms of Use or your use of this Site.
These Terms of Use are not enforceable under the Contracts
(Rights of Third Parties) Act 1999 by any person not a party to
them.
These Terms of Use and your use of the Site shall be governed by
and construed in accordance with the laws of England and Wales,
without regard to its choice of law provisions. The courts of
general jurisdiction located within England and Wales shall have
exclusive jurisdiction over any and all disputes arising out of,
relating to or concerning these Terms of Use and/or the Site or in
which these Terms of Use and/or the Site are a material fact.
Privacy Policy
1. Introduction
The Carbon Trust is an independent, not-for-dividend company
that is registered as a data controller and operates in accordance
with the UK Data Protection Act 1998. The Carbon Trust[2] is committed to
preserving the privacy of all visitors to the following
domains:
("Site") and to protecting any personal
information that you may provide to us. In particular, we believe
it is important for you to know how we treat information about you
that we may receive from the Site and how we carry out data
processing practices through the use of the Internet and any other
electronic communications networks. Please read this Privacy Policy
to understand how we use and protect the information you provide
and how we may use and/or protect it in the future.
By registering for any services or things on this Site, by
requesting receipt of our publications or by providing any
information to us, you consent to the collection, use and transfer
of your information under the terms of this Privacy Policy.
For the purposes of this Privacy Policy, the expressions "we",
"our" and "us" refer to the Carbon Trust, and any reference to
"you" or "your" relate to you.
2. Information that we collect from you
In general (and subject to our Cookie
Policy below), you can visit this Site without telling us who
you are or revealing any information about yourself. Our web
servers collect the domain names, not the email addresses, of
visitors. There are, however, parts of this Site where we may need
to collect personal information from you for a specific purpose,
such as to provide you with certain information or publications you
request. We do this through the use of online forms, online
registrations and every time you email the Carbon Trust or provide
us with your details in other ways (i.e. over the telephone, by
fax, by mail etc.). The information collected from you may include
but is not limited to:
- your salutation, name, address, landline or mobile telephone
numbers, fax number and email address;
- company name, job title, business sector and contact
details;
- details of the ways in which you are happy to receive
information from us and/or selected third parties;
- information collected for us to send information packs about
campaigns (such as our strategic campaign to manage the business
impact of climate change; our operational campaign to cut carbon
emissions and costs; and our campaign to make a personal
difference); and
- information collected for us to send information about our
energy efficiency related services and products.
The Carbon Trust may:
- require you to provide or select a user ID and password for the
use of some of our programmes or services, such as when you
register to gain access to our web tools and publications;
- offer you the opportunity to receive email updates and
announcements concerning our services, products programmes and
activities. Personal information you have provided to us may be
used to facilitate those communications;
- collect information about you from emails, letters, telephone
calls or from any other communications you send to or have with us,
including for the purpose of informing you about our services and
products;
- collect additional information automatically about your visit
to our Site (e.g. our web server logs your IP address when you view
a page on our Site);
- the Carbon Trust encourages visitors to its Site to contact it
with questions and comments. Email addresses and other information
in relation to persons so doing may also be collected in order to
facilitate our responses to those inquiries or to inform you about
our services and products.
You will find that it is not compulsory to provide us with any
additional information we request which is not necessary or
reasonable in order to provide you with the services or
products you have requested. Furthermore, please note that our
policy is not to ask for sensitive personal data - that is, data
relating to: race or ethnic origin; political opinion; religious or
other similar beliefs; trade union membership; physical or mental
health; sexual orientation; criminal records. We recommend that you
do not provide such information to us. If you choose to do so for
any reason, this will mean that you have given (and we accept) your
explicit consent for us to use that information for the reasons
described in this Policy, or as explained at the time you provide
the information.
3. Use of Information Collected
Information that we collect automatically is not used to
personally identify you and instead is aggregated to measure the
number of visits, average time spent on the Site, pages viewed,
etc. We use this information for system administration, to prepare
statistics on the use of our Site and to improve its content.
When other personal information, such as your name and email
address, is collected from you with your consent (for example,
through the use of online forms or via email etc.) we generally let
you know at the time of collection how we will use that personal
information. We may also use the personal information you provide
or which we collect via this Site for the purposes of:
- providing any publications, information or other services or
products that you have requested from us (including subscribing to
receive information in relation to our campaigns and activities
such as our strategic campaign to manage the business impact of
climate change; our operational campaign to cut carbon emissions
and costs; and our campaign to make a personal difference) or
permitting you to gain access to our web tools and
publications;
- responding to your inquiries or to process your requests in
relation to your information;
- providing and personalising our services and/or products
generally;
- account management and/or administering records of our
subscription services;
- promotion of the Carbon Trust and its programmes, including
carrying out market research campaigns (e.g. on the effectiveness
of the services or products);
- maintaining information as a reference tool or general
resource;
- making the Site easier for you to use and providing you with
access to all parts of the Site;
- helping you to quickly find services, products and information
on the Site;
- providing information to you about our services and
products;
- where necessary, crime prevention and prosecution of offenders;
and
Except with your permission or as provided herein, the Carbon
Trust will not sell, trade or rent personal information about you
to unaffiliated third parties.
We also use and disclose information in aggregate (so that no
individuals are identified) for marketing and strategic development
purposes or use and analyse the information we collect so that we
can administer, support, improve and develop our business.
In particular, we may use your information to contact you for
your views on our services and products and to notify you
occasionally about important changes or developments to the Site or
our services or products. Further we might also use your
information to contact you by post, telephone or email (unless you
have expressly requested us not to do so) to let you know about
other products and services which we offer and which may be of
interest to you or which are offered jointly with or on behalf of
other organisations.
You will always be offered the opportunity to opt-out of future
direct marketing from the Carbon Trust should you not wish to
receive it. If you change your mind about being contacted in the
future, please let us know by emailing us at
info@carbontrust.com.
By using the Site you consent to us using your personal
information for the purposes described in this Privacy Policy and
the Cookie Policy.
4. Use of Cookies
Please note that we use cookies on the Site, please refer to our
separate cookie
policy.
5. Disclosures
The information you provide to us will be mainly held on our
servers in the United Kingdom or in the United States (in the
latter under the Safe Harbour scheme) and may be accessed by or
given to our staff and to third parties including our business
partners (such as the Carbon Trust's suppliers and contractors who
provide our websites, IT (including hosting), marketing services,
administration services and support its delivery programme,
services and products). Such suppliers and contractors are all
located within the European Economic Area or in the United States
and may be engaged to host our IT database or applications, or to
process data and provide support and other services on our behalf.
The information you provide may also need to be provided to
government bodies and law enforcement agencies, successors in title
to our business operations.
We may also:
- disclose personal information you have provided through our
Site to persons or companies that we retain to carry out promotions
and other activities for which you have registered or in which you
have otherwise asked to participate;
- pass aggregate information on the usage of our Site (e.g. we
might disclose the numbers of visitors to our Site that come from
different geographic areas) to third parties but this will not
include information that can be used to identify you
personally;
- allow carefully selected third parties to contact you
occasionally about our programmes, services or products which may
be of interest to you (unless you have "opted out" of this when
completing a form or registration or have otherwise expressly
requested us not to do so), including in respect of our energy
efficiency related services and publications. They may contact you
by post, telephone and email. If you change your mind about being
contacted by these companies in the future, please let us or them
know.
- finally, if our business enters into a joint venture with or is
sold to or merged with another business entity, your information
may be disclosed to our new business partners or owners.
We will always take steps to ensure that your information is
used by third parties in accordance with this Policy.
Unless required to do so by law, we will not otherwise share,
sell or distribute any of the information you provide to us without
your consent.
6. Users 16 and Under
If you are aged 16 or under, please get your parent or
guardian's permission before you provide any personal information
to us. Users without this consent are not allowed to provide us
with personal information.
7. Other websites
Our Site may contain links to other websites which are outside
our control and are not covered by this Privacy Policy. If you
access other websites using the links provided, the operators of
these websites may collect information from you which will be used
by them in accordance with their privacy policy, which may differ
from ours.
8. Data retention, security of information collected, internet
based transfers and disclaimer
We (and our third party suppliers) will retain your information
for a reasonable period or as long as the law requires. In
accordance with the UK's Data Protection Act 1998, we employ strict
physical, electronic and administrative security measures to
protect your information from access by unauthorised persons and
against unlawful processing, accidental loss, destruction and
damage both online and off-line.
Given that the Internet is a global environment, using the
Internet to collect and process personal information necessarily
involves the transmission of data on an international basis.
Therefore by browsing this Site and communicating electronically
with us, you acknowledge and agree to our processing of personal
information in this way.
Whereas the Carbon Trust employs reasonable measures to protect
against viruses and other harmful components and to keep
information secure, the nature of the internet is such that it is
impossible to ensure that your access to the Site will be
uninterrupted or error-free, or that this Site, its servers or
emails which may be sent by us are free of viruses or other harmful
components and/or that hacking or wrongful obtaining of data by
unauthorised third parties cannot happen..
The contents of this Site are designed to comply with the
general obligations of the European Directives on Data Protection
and E-Privacy. We cannot be responsible for non-compliance with any
non-UK advertising or other laws in relation to this Site or its
contents.
9. Accessing and updating
Under the Data Protection Act 1998, you are entitled to see the
personal information we hold about you and you may ask us to make
any necessary changes to ensure that it is accurate and kept up to
date. If you wish to correct or update the personal information
that you have provided to us or if you choose to opt out of any
communications that you may have initially agreed to receive,
please contact us by email at info@carbontrust.com, by
using the unsubscribe link offered by email following registration
(where relevant) or by using the contact details provided at the Contact Us page on
the Site. We are entitled by law to charge a small administrative
fee to meet our costs in providing you with details of the
information we hold about you and we may require proof of your
identity before we supply the information to you.
10. Contacting Us
If you have any comments, queries or requests relating to our
use of your personal information or any questions about this
privacy policy, please contact us [using the details provided on
the Contact Us
page of the Site or in the preceding paragraph]. We welcome your
questions and any suggestions you may have about our Privacy
Policy.
11. Changes to this Policy
The Carbon Trust reserves the right to revise or supplement this
Privacy Policy from time to time. You should bookmark and
periodically review this page to ensure that you are familiar with
the most current version of this Privacy Policy and so you are
aware of what information we collect, how we use it and under what
circumstances we disclose it.
Cookie Policy
Cookies are small amounts of information which the Carbon
Trust[3] may store on your
computer after you register on our websites ("Site") to enable our
server to collect certain information from your web browser. A
cookie is a small file of letters and numbers that we put on your
computer if you agree. These cookies allow us to distinguish you
from other users of our website, which helps us to provide you with
a good experience when you browse our website and also allows us to
improve our site.
Cookies in themselves do not identify the individual user, just
the computer used. Cookies and other similar technology make it
easier for you to log on to and use the Site during future visits
(e.g. they may maintain a shopping basket for your publication
orders and event bookings). It also allows the Carbon Trust to
monitor website traffic, to identify you when you visit this Site,
to personalise the content of the Site for you and to enable you to
both carry out transactions and have access to information about
your account.
Cookies themselves only record which areas of the Site have been
visited by the computer in question, and for how long. Allowing us
to create a cookie does not give us access to the rest of your
computer and we will not use cookies to track your online activity
once you leave our Site. Cookies are read only by the server that
placed them, and are unable to execute any code or virus.
For more details on the cookies used on the Carbon Trust website
and how to change your cookie settings see our cookies page.
Carbon Trust Terms of
Reference