Stagecoach Group is a leading international public transport company with bus and rail operations in the UK and North America. Its business includes major regional bus operations across the UK, as well as a substantial presence in London’s rail and bus markets. The company also operates bus and coach services in the United States and Canada. Stagecoach Group employs around 36,000 people and runs around 13,000 buses and trains, with some three million people making journeys with the company each day.
Stagecoach recognises the huge opportunity to make a difference by providing greener, smarter travel options and encouraging people to switch to more carbon efficient modes of transport. As a business, sustainability and resource efficiency provides them with the opportunity to differentiate themselves from not only the private car but also their competitors. Both of these strategic and commercial drivers are fundamental to the future of their business.
The Group’s Sustainability Strategy applies to all of its global operations and supports the delivery of greener, smarter travel to customers. Specific initiatives are focused on fuel efficiency, alternative fuels, buildings, waste management and recycling, water consumption and conservation, promoting greener lifestyles, and green travel incentives.
As a result of its commitment, Stagecoach has achieved the Carbon Trust Standard for Carbon for all of its global operations – demonstrating best practice in carbon measurement, management, and reduction – becoming the first public transport operator to have its operations certified outside of Europe.
Central to Stagecoach’s approach has been encouraging its devolved management teams and frontline employees to work collaboratively at local level. In addition to a focus on resource efficiency and the traditional business case for investing in improvements, Stagecoach Group’s culture and values are based on ‘doing the right thing’ and striving to achieve a commercial advantage through innovation.
This commitment to continuous improvement in sustainability and resource efficiency has already driven a carbon intensity reduction of 30% since 2007-08 across its global operations.
Change in Stagecoach carbon intensity per £ of turnover by business division 2012/13 v 2007/08
Each business division has agreed a specific programme of actions and targets, complementing Group-wide initiatives to achieve reductions. For example, the UK Bus division invested in an on-board computer system for its bus fleet to provide real-time feedback to drivers and encourage safer and more fuel-efficient driving.
It was supported by a £900,000 annual bonus scheme to reward good performance. The UK Rail division introduced regenerative breaking on trains on its South West Trains network to reduce energy consumption used in traction. Meanwhile, in the United States a key focus was on reducing bus idling, while in Canada a fuel additive already used successfully in the UK to deliver a cleaner burn in the engine, improved fuel efficiency and lowered emissions.
Read more about our work with Stagecoach and other leading companies in our report: Opportunities in a resource constrained world: How business is rising to the challenge.